Admissions Support & Document Services

Your complete solution for CUG admissions and official document requests with transparent pricing

Admissions Support Document Requests

Admissions Support Services

Comprehensive assistance for your CUG application journey

Form Sales & Application Guidance

Purchase admission forms and receive clear step-by-step guidance throughout your application process.

Admissions Consultation

Not sure which programme to choose? We help you select the best path based on your career goals and background.

Programme Eligibility Check

We verify your qualifications to recommend the most suitable programmes across Regular, Weekend, or Sandwich options.

Online Application Support

Complete your application entirely online with full support from our team whenever you need it.

Phone & WhatsApp Support

Get fast help and answers through our dedicated contact line and WhatsApp admissions desk.

Verified Agent Portal

All submitted applications through our portal are securely routed to the University Admissions Directorate with a verification printout.

Start Your Application

Document Request Services

Request official university documents with transparent pricing

Transcript

GHC 100 + delivery fees
  • Official academic record
  • University seal and signature
  • Processing time: 3–5 business days
Request Transcript

Official Letters

GHC 50 + delivery fees
  • English Proficiency Letter
  • Recommendation Letter
  • Attestation Letter
  • Introductory Letter
  • Certified True Copy
  • Processing time: 2–3 business days
Request Letter

Delivery Options

Digital Delivery (Email)

Scanned copy sent to your email

+ GHC 50 processing fee
Local Post (Ghana)

Physical copy delivered within Ghana

+ GHC 100 delivery fee
International Post

Physical copy delivered outside Ghana

+ GHC 200 delivery fee
More Delivery Info

Detailed Pricing Breakdown

Document Type Base Fee Email Delivery Local Post International Post
Transcript GHC 100 GHC 50 (Total: GHC 150) GHC 100 (Total: GHC 200) GHC 200 (Total: GHC 300)
All Letters GHC 50 GHC 50 (Total: GHC 100) GHC 100 (Total: GHC 150) GHC 200 (Total: GHC 250)
Note: Email delivery includes a processing fee of GHC 50. Postal deliveries include the stated delivery fees.

Delivery Information

Email Delivery
  • Scanned PDF copy of your document
  • Sent to the email address you provide
  • Processing time: 3–5 business days after payment
  • Includes university digital signature and seal
Postal Delivery
  • Original signed and sealed document
  • Local delivery within Ghana: 5–7 business days after processing
  • International delivery: 7–14 business days after processing
  • Tracking number provided for all postal deliveries

How It Works

1. Select Document

Choose the document you need and your preferred delivery method.

2. Make Payment

Pay securely online via Paystack (cards, mobile money, or bank transfer).

3. Receive Document

Get your document via email or physical delivery based on your selection.

Need Assistance?

Whether you're applying to CUG or need official documents, we're here to help

Request Document Contact Us

Frequently Asked Questions - Document Services

Processing times vary by document type. Transcripts typically take 3-5 business days, while official letters take 2-3 business days. Delivery time depends on your chosen method (email, local post, or international post).

We accept all major payment methods through Paystack, including credit/debit cards, mobile money (MTN, Vodafone, AirtelTigo), and bank transfers. All payments are secure and encrypted.

Yes! Once you submit a request, you will receive a tracking code. You can use this code to check the status of your request at any time through our tracking system.

You can update your delivery address by contacting our support team before your document is processed. Changes after processing may incur additional fees.

Absolutely! All documents are official, signed, and sealed by the Catholic University of Ghana. They are fully recognized by institutions, employers, and organizations worldwide.

Rush processing may be available for urgent requests. Please contact our support team to discuss expedited processing options and associated fees.